Novus Clinic Coronavirus Informational Update
Important Optical Update
Beginning Saturday, May 2nd, Tallmadge, Coventry, Green, Alliance, and Northfield Optical departments will open normal business hours to assist with glasses repairs, adjustments or orders. Medina and Wooster will open on Monday, May 4th.
Optical hours are by appointment only. Three ways to schedule for Tallmadge, Coventry, Green, Alliance and Northfield:
Text OPTICAL to 3306309699 (no hyphens)
Online at novusclinic.com/contactus
Call us at 330-630-9699
To schedule for Medina, please call 330-725-4680. To schedule for Wooster, please call 330-345-2020.
All patients will be required to wear a mask, follow proper social distancing, temperature check and hand washing before entering. Family members will be asked to wait in the car.
Please call us at 330-630-9699 if you have any questions.
On May 2, 2020, we will begin offering all services, including routine eye examinations and optical. To comply with state mandated, social distancing all services are now by appointment only.
Please wear a mask or wrap around scarf to your appointment. All who enter the facility will be screened prior to entering the building for symptoms and temperature and required to use hand sanitizer. Only one family member per patient will be permitted and will be strongly encouraged to wait in the car.
If you need to order contact lenses, and do not wish to come to the office, you can do so here or call us at 330-630-9699.
We appreciate your understanding during this time. We will always do our best to assist you. If you have any questions or concerns, please let us know.
We here at Novus Clinic place our patients’ and employees’ health and safety first, as it is our number one priority. Every day we are very closely monitoring the situation surrounding our communities, and our world regarding the Coronavirus (COVID19). We are making decisions based on the guidelines set forth by the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO). Health and governmental agencies have outlined recommended guidelines to help proactively slow the spread of COVID19.
The COVID19 virus is thought to spread mainly from person-to-person, between people who are within 6 feet of one another and through respiratory droplets produced when an infected person coughs or sneezes. These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs. Older adults and people who have severe underlying chronic medical conditions like heart, lung disease, or diabetes seem to be at higher risk for developing more serious complications from the COVID19 virus. Please consult with your healthcare provider about additional steps you may be able to take to protect yourself.
In addition to the already very stringent guidelines we follow, we have added additional infection control measures, these include:
- All touch surfaces are being cleaned several times throughout the day with hospital grade disinfectant wipes that kill all viruses and bacteria, including the COVID19
- We are asking everyone to use hand sanitizer when arriving at our facilities, these sanitizers are available at all locations
- If you are sick with any symptoms of a respiratory virus, including a fever(100.4 F), cough or shortness of breath, we will have you reschedule your appointment. If it is an urgent matter, please call before arriving so we can discuss the best steps for you, our other patients and staff members. Call your primary care physician for guidance in your care if you are sick
- Employees that are sick will not report to work
- If you sneeze or cough, please do so into a tissue or the inside of your arm, then IMMEDIATELY WASH your hands with soap and water for at least 20 seconds or use a hand sanitizer that is at least 60% alcohol-based.
- If you have been exposed to someone who is infected with the COVID before arriving so we can reschedule your appointment, please call our office
- Staff members will wash their hands before and after each patient contact. It is your right to ask them to make sure that they wash their hands before providing care to you
- WASH your hands and do no not touch your face, mouth or nose unless you have just washed your hands.
We are all in this together and we are taking all precautions to keep everyone safe. Please reach out if you have any questions or concerns.